Frequently Asked Questions

Yes, as an Admin, you can add users to your EPYC account.

To add users,

1. Login to your EPYC account via web browser and click your username at the top-right of the screen.
2. Select 'My Account' and navigate to the 'User Management' tab on the LHS.
   
   
   
3. Click ‘Add Users’ and enter the user email address in the 'Email Address' field.
4. Select the group from the 'Group Name' drop-down list to add users to the particular group.
5. Select either the 'Enable trusted devices' or 'Enable two-step verification' checkbox, if you wish to enable trusted devices or two-step verification for the user.
6. Click 'Send Invites'.
   
   
   

The invited user will get an email with the link to register to EPYC. Once the user registers, their account will be added to your account.

Yes, as an Admin you can edit user permissions.

To edit,

1. Login to your EPYC account via web browser and click your username at the top-right of the screen.
2. Select 'My Account' and navigate to the 'User Management' tab on the LHS.
3. Hover on the user you want to edit and click .
   
   
   
4. Make the required changes and click 'Save'.

To delete users,

1. Login to your EPYC account via web browser and click your username at the top-right of the screen.
2. Select 'My Account' and navigate to the 'User Management' tab on the LHS.
3. To delete a single user, hover on the user you want to delete and click .
   
   
   
4. To delete multiple users from the list, select the users and click 'Delete User'.
5. Click 'Yes' in the confirmation window.

A group is a collection of users organized together by the Admin. One user cannot be added to more than one group.

To create a user group,

1. Login to your EPYC account via web browser and click your username at the top-right of the screen.
2. Select 'My Account' and navigate to the 'User Management' tab on the LHS.
3. Click 'Add Group' displayed in the menu bar.
   
   
   
4. Enter a name in the 'Group name' field.
5. Click 'Add'.
   
   
   

Yes, you can move users between groups.

To move,

1. Login to your EPYC account via web browser and click your username at the top-right of the screen.
2. Select 'My Account' and navigate to the 'User Management' tab on the LHS.
3. Select the user(s) to move and click 'Move User'.
   
   
   
4. The 'Move User' window appears. Select the required group from the 'Group name' drop-down list.
5. Click 'Move'.

To delete a group,

1. Login to your EPYC account via web browser and click your username at the top-right of the screen.
2. Select 'My Account' and navigate to the 'User Management' tab on the LHS.
3. The list of groups and associated users appears. Hover on the group you want to delete and click .
4. Click 'Ok' in the confirmation window.
   
   
   

To rename a group,

1. Login to your EPYC account via web browser and click your username at the top-right of the screen.
2. Select 'My Account' and navigate to the 'User Management' tab on the LHS.
3. Hover on the group you want to rename and click .
4. Enter the new name in the 'Group name' field and click 'Save'.